Software for businesses where the work happens in the field.
Field service and logistics businesses are operationally complex: dozens of engineers or drivers, hundreds of daily jobs, customers expecting real-time updates and management needing live visibility across everything. We've built operations platforms for national UK businesses with hundreds of daily active users — replacing the patchwork of calls, texts and spreadsheets with something that actually scales.
The challenge
Most field service businesses are running on a fragile mix of phone calls, WhatsApp, paper job sheets and back-office spreadsheets. The result: engineers turn up without the right information, customers call for updates that no one can give, and management is always a day behind on what's actually happening out there.
Our approach
We build end-to-end field operations platforms. Dispatchers get a live job board with drag-and-drop scheduling. Engineers get a mobile app with their jobs, customer details, navigation and digital job sheets — offline-capable for areas with poor signal. Customers get automated SMS and email updates at every milestone. Management gets a real-time dashboard of the entire operation.
What we build
Job Scheduling & Dispatch
Visual drag-and-drop scheduling boards, intelligent job assignment based on location and skill, and real-time schedule updates that sync instantly to engineer devices.
Mobile Engineer App
A mobile-first PWA engineers actually want to use. Jobs, customer info, navigation, digital job sheets, photo capture and part usage logging — all in one place, online or offline.
Automated Customer Notifications
Branded SMS and email notifications at every job milestone — booking confirmation, engineer en route, job complete. Reduce inbound calls by giving customers the updates they're after.
Operations Dashboard
Real-time visibility over every job, every engineer and every SLA across your entire operation. Live status updates, exception alerts and performance reporting in a single view.
Typical technology stack
Every project is different. We recommend the right tools for your requirements — not the ones we happen to know. These are the technologies we reach for most often in this sector.
100s
of daily active users on live field ops platforms
Ready to build something for field services & logistics?
We know this sector. We know the problems. We build software that solves them properly — from initial spec to live production and beyond.